Most people fail to realize the value of effective communication on Freelance platforms, but communication is all about your connections with buyers. It is about connecting with people who want what you sell. It is about value and dialogue.
Communication on any Freelancing platform is one of the most demanding skills.If you are not native English then it may be a big negative factor for you because buyer thinks differently and decide to hire you based on your way of response.
I have been a seller and a buyer on Fiverr for some time now, and the way that people communicate is starting to get me down. People often promise the earth on their profile and gig page before responding with automated answers and sometimes rudeness when asked a question.
The way that you do one thing is the way that you do everything in the eyes of the buyer. If you can’t be bothered to answer a question (you may think it is dumb but the buyers doesn’t – or they wouldn’t have asked it!) then buyers think you won’t be bothered to do a simple revision or to help with a bit of advice.
We are all busy people on Fiverr and using quick responses saves time, but doesn’t your buyer deserve more? I think that sellers are creating future problems for themselves by pushing people away now. There have been many threads on the forum recently about falling impressions and sales. Surely the answer to this is to make the most of the connections you do get?
Fiverr Responses for Non Native English Speakers
Some of the best responses are below which you can use i your own way:
How can I help you?
Thanks for contacting me. I would love to hear more details.
I’m not sure what you mean, could you please explain that in a different way?
Thank you for your order. I’ll start right away.
Thanks again for ordering. If you’d like to leave a review I would really appreciate it.
I’d like to let you know that English is not my native language, so you will see errors in my writing (grammar and spelling). But be assured, I do understand written/spoken English.
Here’s your order. Please let me know if you have any questions.
I will have a look at what you sent me, and write you back within an hour.
I will be offline for the next two hours.
It was a pleasure working with you.
I need to see an example before I can commit to the project. Please send me a sample.